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  Limited Lifetime Warranty

This warranty is effective on Cabinet Sense’s cabinet products purchased after May 1, 2012 and is subject to the limitations, exclusions, disclaimers and procedures set for the herein.

Warranty Coverage
These Cabinet Sense cabinets and related cabinet work distributed, assembled and installed by Cabinet Sense are warranted to the original purchasing consumer for as long as the original purchasing consumer owns the home against unavoidable and unnatural defects in material and workmanship under normal use. Cabinet Sense will not warrant defects or errors resulting from assembly or installation by any entity outside of Cabinet Sense Inc.

Cabinet Sense warrants to the original purchasing consumer, for as long as they own their home, that the drawer guides and hinges shall be free from defects in material and workmanship under normal use.

Warranty Exclusions
THIS WRITING IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE EXPRESS WARRANTIES PROVIDED HEREIN AND IS IN LIEU OF ALL OTHER EXPRESS AND/OR STATUTORY WARRANTIES BY THE MANUFACTURER, TO THE EXTENT PROVIDED BY LAW. THERE ARE NO IMPLIED WARRANTIES EXTENDING BEYOND THE TERMS OF THIS WARRANTY. CABINET SENSE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES OR DAMAGES.

Warranty Limitations
This warranty does not cover problems caused by improper installation of cabinets, cabinetwork, drawer guides or hinges. This warranty does not cover any product used or installed in connection with cabinets, such as gas or electric appliances, countertops or plumbing fixtures. This warranty does not cover damage caused by transportation, storage or exposure to excessive temperatures and moisture or to defects arising from misuse, neglect, accident, alteration, improper use or care or failure to maintain. This warranty does not cover damage caused by other trades such as plumbing, flooring, painting, and electric. No installer, retailer, contractor, distributor, agent or employee of Cabinet Sense has the authority to alter the obligations or limitations of any Cabinet Sense warranty.

Warranty Disclaimers
This warranty is not transferable. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, knots and black eyes are not considered defects. Color variations in cabinets are a natural occurrence due to species, age, character of cabinets, and exposure to UV light and sunlight. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. Such variations and changes are not considered defects. Replacement materials are subject to substitution based on availability.

If the customer elects to replace cabinets due to any of the above wood characteristics, they may be purchased at the customer’s expense & discretion. Cabinet Sense does not guarantee replacement cabinetry or doors will have specific characteristics. No special orders will be accepted for replacement cabinets or cabinet doors with specific characteristics. If the customer would like to try to refinish the cabinetry, they do so at their own risk and expense.

Damaged or defective parts must be returned to Cabinet Sense and are subject to inspection and confirmation of defect by a Cabinet Sense representative before a warranty replacement can be issued. If it is determined that the part has been mistreated, abused or used for purposes or conditions for which they were not intended, the warranty is void and the part must be purchased at its normal retail value.

2221 Madera Road, Unit B, Simi Valley, CA 93065

Warranty Performance for End Users
If a manufacturing defect does occur within the terms and conditions of this warranty the defective part will be repaired or replaced by Cabinet Sense, at its sole option. All labor charges incurred due to removal, replacement, or (re)installation of these parts are not covered under this warranty.

Warranty Performance for Contractors & Distributors
Cabinet Sense offers extremely competitive pricing on our products, therefore, it will not provide or pay for the cost of removal of defective product, transportation of defective, repaired or replaced product or installation of repaired or replaced product.

Warranty Claims
Cabinet Sense only accepts and processes written claims. To submit a claim under this warranty, please write to Cabinet Sense, Inc., Customer Service, 2221 Madera Road, Unit B, Simi Valley, CA 93065. The normal processing time is 6 – 8 weeks.


For immediate assistance in the layout and design of your kitchen or bath, please call us at 877-240-6700 or contact us.

 
 

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